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Norwich’s trusted locksmiths, offering lock replacements and emergency access and property securing 24/7

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Lock Replacement & Repairs

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New Lock Installation

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Break In Repair

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Emergency Callout

Boarding Up & Replacement Windows

Reputable Local Locksmiths in Norwich

City Locks offer full 24 hour locksmith services to local residents and businesses.

We pride ourselves on providing the people of Norwich, Norfolk and the surrounding areas with reliable and affordable help. If you are locked out of your property or you are unfortunate enough to have lost your keys, we have emergency locksmiths on hand 24 hours a day, 7 days a week, 365 days a year, ready to react quickly and efficiently to resolve your issue as soon as possible.

We’re happy to answer your query, simply get in touch with our friendly and professional team today.


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24hr Locksmith Service in Norwich

We provide our services for both commercial and domestic customers, during and outside normal working hours. This includes weekends, nights, bank holidays and religious and festive periods.

We know that being locked out of your house or business and being unable to gain access to your property can be very distressing and we endeavour to respond quickly to your individual needs.

Our vans are stocked with all the locks commonly used throughout Norwich and surrounding towns which gives our locksmiths the best opportunity to fix your lock and help you re-enter your premises on-site, without having to wait for parts. If you need an emergency locksmith in Norwich, contact us by clicking on the button below.

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Areas we cover

City Locks was founded in 2006, starting out predominantly as a locksmith in Norwich. Since, we have continued to grow steadily for over 15 years and we credit this to our willingness to get the job done when you want it done. 

As well as Norwich, we can help:

  • Attleborough
  • Bawburgh
  • Blofield
  • Brundall
  • Drayton
  • Costessey
  • Horning
  • Weston Longville
  • Taverham
  • Poringland
  • Surrounding Norfolk areas
  • North Suffolk

If your locks need changing, are damaged or you’re locked out and live in one of these areas, call our team on 01603 409181 today.

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Leading 24hr Glaziers in Norwich

Our sister company Norwich Glass Company are the leading glass suppliers in Norfolk and Norwich. As well as supplying glass, the team are available 24/7 for emergency call outs that require replacement glass or boarding up as a result of an accident or vandalism.

What our clients say…

Had to use City Locks to replace three locks. Called at 7pm and the job was complete an hour later. Very quick and professional service, would definitely recommend!

Ruth Fisher

So refreshing to find such an honourable business. They could have just taken my money and done the job but instead they told me how to do it myself as it’s so straight forward and took the time to talk me through it. Such friendly staff with real integrity. Thank you.

Nara Lawton

Amazing service. My key snapped in the lock on a Saturday and James was able to come round within an hour to help me get into the house. I can highly recommend this company.

Kate Leeson

Superb company, called around 9.30am and job was completed within 2 hours. Super fast. Everyone I spoke to were so helpful and professional. Thanks again.

Adam Buckley

Key snapped off in lock – called out late Sunday afternoon and were at my door within 30 minutes. Door opened and key stump extracted in 32 minutes! Excellent service and reasonable price too. Thanks very much!

Kevin Duddy

Prompt and efficient service, friendly and courteous, both over the phone and personal contact. Job well done and at a fair price. Would highly recommend both City Locks and Norwich Glass Company.

Ian Lang

I need to express a debt of gratitude to City Locks Norwich Ltd. On a wet and dark Sunday evening, our next door neighbour had lost her keys and could not gain access to the house, we phoned several ‘24 hour’ locksmith companies, for only City Locks to answer and turn up promptly even though we were out in the sticks. It was not an easy job and was going on midnight, our neighbours access was restored AND she had a new lock with three keys installed. Professional and kind.

Maurice Thompson

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It’s important to us that we deliver the full package and best service. Whether you’re looking to change your locks, perhaps you’re locked out or you require lock repairs, we’re equipped with all the tools and stock to carry out the job without having to wait for parts, providing a speedy and efficient response. We can attend to windows, doors and garage locks.

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Lock replacement and repairs

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Installation of new locks

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Respond to emergency call outs

Norwich St Giles Pantry - Businesses in need of expert locksmith


Our locksmiths help your business with lock opens, repairs and replacements at offices or business premises. If you have experienced a break in, our sister company Norwich Glass is also on hand to assist in making your commercial premises safe should you have broken glass windows or doors. City Locks can install, repair or replace digital locks, fire escape locks, roller door locks and locks on internal storage units.

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Repairs following break-ins

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Business access control

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Ongoing maintenance contracts


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