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Had to use City Locks to replace three locks. Called at 7pm and the job was complete an hour later. Very quick and professional service, would definitely recommend!

Ruth Fisher

So refreshing to find such an honourable business. They could have just taken my money and done the job but instead they told me how to do it myself as it’s so straight forward and took the time to talk me through it. Such friendly staff with real integrity. Thank you.

Nara Lawton

Amazing service. My key snapped in the lock on a Saturday and James was able to come round within an hour to help me get into the house. I can highly recommend this company.

Kate Leeson

Superb company, called around 9.30am and job was completed within 2 hours. Super fast. Everyone I spoke to were so helpful and professional. Thanks again.

Adam Buckley

Key snapped off in lock – called out late Sunday afternoon and were at my door within 30 minutes. Door opened and key stump extracted in 32 minutes! Excellent service and reasonable price too. Thanks very much!

Kevin Duddy

Prompt and efficient service, friendly and courteous, both over the phone and personal contact. Job well done and at a fair price. Would highly recommend both City Locks and Norwich Glass Company.

Ian Lang

I need to express a debt of gratitude to City Locks Norwich Ltd. On a wet and dark Sunday evening, our next door neighbour had lost her keys and could not gain access to the house, we phoned several ‘24 hour’ locksmith companies, for only City Locks to answer and turn up promptly even though we were out in the sticks. It was not an easy job and was going on midnight, our neighbours access was restored AND she had a new lock with three keys installed. Professional and kind.

Maurice Thompson